Seasonal Living Archipelago Aegean Patio Daybed with Sunbrella Cushions New Furniture

Leib Patio Sectional with Cushions by Latitude Run of Dreaming

I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair

Gallo Patio Daybed with Cushions by Bay Isle Home at Wayfair

Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!

My Latitude Run Alleyna Patio Sectional with Cushions for Patio

Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.

Online Latitude Run Abbiegale Patio Daybed with Cushions for Patio

No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.

My Best Outdoor Sofa Choice! Highland Dunes Gilbreath Patio Daybed with Cushions from Wayfair

I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.

Perfect Quality Wrought Studio Aramingo Sectional for Patio

What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Outdoor Sofa from them. Excellent service and fast shipping.

Landis Loveseat with Cushions by Rosecliff Heights for Patio My Great

They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.

Archipelago Aegean Patio Daybed with Sunbrella Cushions by Seasonal Living for Patio Popular sellers

This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!

What is best Outdoor Sofa Under $369.99? Fleur De Lis Living Ross Patio Loveseat

I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Outdoor Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Outdoor Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Outdoor Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Outdoor Sofa.